Shipping Policy

Last Updated: 12 November 2026

1. Overview

Welcome to VAREEN.

At VAREEN, operated by GOSCAN GLOBAL LTD, we are committed to providing a reliable, transparent, and efficient delivery experience.

This Shipping Policy explains our order processing procedures, estimated delivery times, shipping arrangements, and important information regarding your purchases.

By placing an order through our website, you acknowledge the shipping information outlined below. Nothing in this policy affects your statutory consumer rights.

2. Order Processing

We aim to process all orders within 1 to 3 business days after payment confirmation.

Orders are processed on business days, excluding weekends and public holidays.

During periods of increased demand, promotional events, or unforeseen circumstances, processing may take longer.

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information, where available.

3. Estimated Delivery Times

Our estimated delivery timeframe is:

United Kingdom: 7 to 15 business days

Delivery times are estimates and may vary depending on the destination, courier operations, customs procedures, and other logistical circumstances.

Business days exclude Saturdays, Sundays, and public holidays.

The estimated delivery period generally begins after dispatch, unless otherwise indicated at checkout.

Order processing time may be additional to the estimated transit time.

We make reasonable efforts to ensure orders arrive within the expected timeframe. However, your statutory rights regarding delivery delays remain unaffected.

4. Shipping Costs

Shipping costs, where applicable, are calculated and displayed during checkout before payment is completed.

Any available free shipping promotions or delivery discounts will be clearly indicated on our website or at checkout.

Customers will have the opportunity to review the total purchase amount, including applicable delivery charges, before confirming their order.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided by email.

Tracking updates depend on the courier and may occasionally take additional time to appear.

If your tracking information has not updated for several business days, please contact our support team at support@vareen.shop.

We will assist you in checking the delivery status of your order.

6. Delivery Delays

Although we aim to meet our estimated delivery times, delays may occasionally occur due to:

• High shipping volumes.

• Customs inspections or clearance procedures.

• Public holidays.

• Severe weather conditions.

• Courier or transportation disruptions.

• Incorrect or incomplete delivery information.

• Other unforeseen logistical circumstances.

If your delivery is significantly delayed, please contact us so we can investigate.

Under applicable UK consumer legislation, customers may have the right to cancel an order and receive a refund if goods are not delivered within the legally required or agreed timeframe.

Nothing in this policy restricts those rights.

7. Incorrect or Incomplete Addresses

Customers are responsible for providing accurate delivery information during checkout.

Please ensure that your full name, delivery address, postcode, and contact details are correct.

If you notice an error after placing your order, contact us immediately at support@vareen.shop.

We will make reasonable efforts to update the address before dispatch.

Once an order has been dispatched, address changes may not always be possible.

Any additional costs caused by incorrect information provided by the customer will be handled in accordance with applicable law.

8. Lost or Missing Parcels

If your order has not arrived within the expected delivery period, please contact our customer support team.

We will investigate the issue with the relevant shipping provider.

If a parcel is confirmed lost in transit, we will provide an appropriate resolution, which may include a replacement or refund.

VAREEN remains responsible for the goods until they are delivered into your physical possession or that of a person you have identified to receive them, subject to applicable law.

9. Parcels Marked as Delivered

If your tracking information indicates that your parcel has been delivered but you have not received it, please:

1. Check around your property and any designated safe delivery locations.

2. Ask household members or neighbours whether they accepted the parcel.

3. Review any delivery notifications or photographs provided by the courier.

4. Contact us at support@vareen.shop if the parcel remains missing.

Our team will assist with an investigation.

A parcel being marked as delivered does not automatically remove your statutory rights if the goods have not been received.

10. International Shipping

Where international delivery is available, eligible destinations and applicable shipping charges will be displayed at checkout.

Delivery times may vary depending on the destination country and local customs procedures.

Any applicable import duties, taxes, or customs charges will be disclosed where required by law.

Customers should review the shipping information displayed during checkout before completing their purchase.

11. Multiple Items and Separate Shipments

Orders containing multiple items may occasionally be dispatched in separate parcels due to stock availability or fulfilment arrangements.

If your order is shipped in multiple parcels, you may receive separate tracking information.

Separate shipments do not necessarily mean that any items are missing from your order.

12. Returns and Refunds

If you wish to return an item or request a refund, please refer to our Return and Refund Policy.

Eligible online purchases generally benefit from a statutory 14-day cancellation period after receipt, subject to applicable exceptions.

Approved refunds are normally processed within 7 business days, subject to applicable statutory refund deadlines.

For assistance, please contact support@vareen.shop.

13. Contact Information

For any questions regarding shipping, delivery times, tracking, or missing parcels, please contact us.

VAREEN — Customer Support

Operated by: GOSCAN GLOBAL LTD

Company Registration Number: 17556329

Email: support@vareen.shop

Telephone: +44 7576 978501

Registered Address:

71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

We appreciate your trust in VAREEN and are committed to making your shopping experience as smooth and reliable as possible.